Service Terms and Conditions

"Valid motorcycle is required
A refundable security deposit of R3000 will be taken on day 1 of the activity
Personal liability (Excess) is R10,000
Indemnity form must be signed upon rental begin
The experience includes one complimentary helmet, motorcycle jacket and gloves.
All bikes are standard equipped with a pillion/passenger seat
Full payment must be made on or before rental begin

CANCELLATION & REFUND POLICY

Refund for rentals:
> 4 weeks: 100%
4-2 weeks: 50%
2-1 week: 25%
less than 7 days: non-refundable

Refund for 2h, half days & 1 day tours :
> 2 week: 100%
2-1 week: 50%
less than 7 days: non-refundable

Refund for multi-day tours:
> 6 weeks: 100%
6-4 weeks: 50%
4-2 weeks: 25%
less than 2 weeks: non-refundable

The tour itinerary is subject to change and modifications may be made depending on the weather and other circumstances outside of RETZAs control.

Force Majeure: RETZA is not responsible for circumstances out of their control. RETZA will offer the activities if it is deemed safe. In case of severe weather changes that might negatively impact the tour or rental activity, RETZA will offer an alternate date to conduct the activity, or a refund.
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