Service Terms and Conditions

"Valid motorcycle is required
Personal liability is R10,000
Indemnity form must be signed upon rental begin
The experience includes one complimentary helmet
The rental includes 2 hours and is valid for the Coffee Ride experience.
All bikes are standard equipped with a pillion/passenger seat
Full payment must be made on or before rental begin

CANCELLATION & REFUND POLICY

Refund for rentals:
> 4 weeks: 100%
4-2 weeks: 50%
2-1 week: 25%
less than 7 days: non-refundable

Refund for 2h, half days & 1 day tours :
> 2 week: 100%
2-1 week: 50%
less than 7 days: non-refundable

Refund for multi-day tours:
> 6 weeks: 100%
6-4 weeks: 50%
4-2 weeks: 25%
less than 2 weeks: non-refundable

The tour itinerary is subject to change and modifications may be made depending on the weather and other circumstances outside of RETZAs control.

Force Majeure: RETZA is not responsible for circumstances out of their control. RETZA will offer the activities if it is deemed safe. In case of severe weather changes that might negatively impact the tour or rental activity, RETZA will offer an alternate date to conduct the activity, or a refund.
"