Service Terms and Conditions

Terms and Conditions on tours
· To secure your reservation, you are required to make a 50% deposit of the total tour cost within four days of confirming your tour.
· The balance must be paid 35 days prior to departure.
· If you make your reservation less than 36 days before departure you will be required to pay for the tour in full when you confirm it.
· All prices quoted exclude any financial transaction costs which your bank may charge. These charges are your responsibility.
· Payment must be made in the currency in which the quotation is accepted or in which the invoice is made out.

Terms and Conditions on transfers
· A 50% deposit is payable within 4 days after receiving your invoice to secure your transfer and the balance is due 7 days before the transfer commences.
Cancellation and Refund Policy
· If you cancel your tour with a notice period of 65 days or more, we will refund 75% of the total booking cost or deposit received.
· 50 - 64 days notice - we will refund 50% of the total booking cost or deposit received.
· 36 - 49 days notice - we will refund 25% of the total booking cost or deposit received.
· 35 days or less - there will be no refund of any monies.
· Should you fail to take up your booking or tour, join it after departure or leave before it is complete, you will not receive any refund or credit.

Gecko Travel & Tours, its representatives, employees and agents, will accept no responsibility whatsoever for any costs or losses incurred or suffered by the traveller, traveller's dependants or travelling companions, with regard to, but not limited to, any of the above mentioned eventualities. Travellers not covered by adequate insurance may be
charged directly by individual service providers for any emergency services required, or may find themselves in a position where they are unable to access such services.

Additional Information
Gecko Travel & Tours shall not be liable for any loss, damage or expense of any nature whatsoever suffered by the traveller arising from:
· The loss of or any damage to any property
· The cancellation or curtailment of any tour
· Sickness, quarantine, weather conditions, war, strikes, riots and/or any other cause of any nature whatsoever, however caused and whether as a result of negligence or otherwise.

All travel arrangements, such as flight bookings, hotel and accommodation reservations, motor transport bookings and the like made by Gecko Travel & Tours are subject to the booking conditions and cancellation provisions of the relevant supplier. Gecko Travel & Tours reserves the right to alter or substitute routes, refreshments, meals, accommodation, itineraries, tours, services, vehicles and/or arrangements if necessary. In such instances, substitutes of equal value will be offered wherever possible. If, in the opinion of Gecko Travel & Tours, the fulfilment of any tour is considered impossible, illegal or inadvisable due to adverse weather conditions, avalanches, strikes, war, government interference and/or any other cause not arising from Gecko Travel & Tours' negligence, it may at any time cancel such tour or what remains of it or make alterations to the route, accommodation, price and/or any other aspect as it thinks fit, and any losses and expenses resulting from such cancellation or alteration shall be borne by the traveller. Consent Payment by a client of a deposit or any other partial payment for a reservation with Gecko Travel & Tours constitutes consent by all clients covered by that payment to all the terms, conditions and provisions stipulated by Gecko Travel & Tours.